• Products
      • Business Conferencing
          • Full HD Conferencing
          • Audio Conferencing
      • IP Video Telephony
          • IP Video Phones
          • Extension Modules
      • Networking Solutions
          • WiFi Access Points
          • Cloud Management
          • Gigabit Routers
      • Gateways & ATAs
          • VoIP Gateways
          • Analog Telephone Adaptors
      • IP PBXs
          • UCM Series IP PBXs
      • IP Voice Telephony
          • Carrier-Grade IP Phones
          • High End IP Phones
          • Basic IP Phones
          • Mid-Range IP Phones
          • Softphone App
          • Extension Modules
          • DECT Cordless
          • WiFi Cordless
      • Facility Management
          • HD IP Cameras
          • Encoders/Decoders
          • Video Management
          • Intercoms & Paging
          • Facility Access Systems
      • Device Management
          • GDMS

  • Solutions
      • Business Solutions
          • WiFi Networking
          • Unified Communications
          • Industry Vertical
          • WiFi Voice & Video
      • Case studies

    • Grandstream Networks Solutions

  • Support
      • Resources
          • Find tools and documents for your products
      • Faq
          • Find answers to all your questions
      • Forum
          • Get help from the community
      • Helpdesk
          • Submit and manage your tickets
      • Product Archive
          • Our Product Archive
      • Firmware
          • Get the most up-to-date firmware for your devices
      • Tools
          • Get useful tools

    • Grandstream Networks Support

  • Events
      • Webinars
          • Learn more about our products and partnership programs
      • Trainings
          • Get to know how our products work
      • Trade Shows
          • Visit us at an upcoming trade show to see a full working demo of our products

  • Education
      • Grandstream Academy
          • Central portal for official Grandstream Certification Trainings
      • Learning Center
          • Find educational resources on our products and features
  • Company
      • About Grandstream
          • Contact us
      • Partners
          • Find a Solution Partner
          • Become a partner
          • Partners Portal
      • Careers
      • Press Releases
      • Awards
      • Legal
          • Grandstream Warranty Policy
          • Minimum Advertise Price Policy
          • Online Marketplace Warranty Limitations Policy
          • Online Marketplace Seller Validation

    • Grandstream

  • Blog
close×

Search form

  • Home
  • Support
  • Faq

Frequently Asked Questions

  • Common Questions
    • Informational
    • Firmware
    • Video/Voice/Speech Codecs
    • Custom Ringtone FAQ
    • Common Configuration Questions
    • Typical Service Provider Configurations
    • Direct IP Call
    • Headset Compatibility
  • Product Related Questions
    • WP810 WiFi Cordless
    • WP820 WiFi Cordless
    • GVC3210
    • GWN series
    • GAC2500
    • Grandstream Wave
    • GVC3200/GVC3202
    • GVR355X NVR
    • GVR3552 NVR
    • GVR3550 NVR
    • GXV3240/3275 IP Multimedia Phones
    • GXP2130/2140/2160 IP Phones
    • DP715/710 Series
      • DP720/750Series
    • HandyTone Series
    • BudgeTone Series
    • GXP Enterprise Phone Series
    • GXP2200 Enterprise Multimedia Phone for Android
    • GXV3140 IP Multimedia Phone
      • Basic Installation and Settings
      • Registering the Device
      • Basic Features
      • Personalize
      • External Devices
      • Making/Receiving Calls
      • Call Features
      • Voice and Video Mail
      • IPVideotalk Services
    • GXV3175 IP Multimedia Phone Touchscreen
    • GXV350x IP Video Encoder
    • GXW IP Analog Gateway Series
    • Surveillance Series
    • UCM6100 Series
    • GXP2000 Enterprise Phone
  • Troubleshooting
    • Troubleshooting Questions
  • Provisioning
    • Device Provisioning
  • Interoperability
    • Interoperability Questions
    • Open Source Configuration
  • GNU General Public License
    • GNU GPL Information & Download

Information

  • Products
  • Solutions
  • Support
  • Events
  • Partners
  • Privacy Policy

Contact

  • About Grandstream
  • Contact us

Newsletter Signup

Get the latest news in exclusivity

Subscribe to our newsletter

Follow Us

Follow us on social media

© 2019 Grandstream Networks, Inc.
Site Map

Corporate Headquarters
126 Brookline Ave, 3rd Floor Boston, MA 02215