Grandstream Enterprise IP Phones and IP Video Phones for Android™ certified with Mida’s Operator Console

Interoperability offers Receptionists and Visually Impaired Users the Ability to use Mida’s Web-based OperatorConsole to control and manage their Grandstream IP Phones

PADOVA, Saturday, 22 August 2015: Grandstream Networks, a leading manufacturer of next generation IP voice & video products for broadband networks, and Mida Solutions, a software vendor focusing on Unified Communications, announced today a strategic technology alliance to provide operators and receptionists all the advantages and reliability of a deskphone with the flexibility and power of a software application. This new partnership was born to simplify and streamline the collaboration processes with the purpose of introducing easy to use communication tools that can be accessible from any device. Grandstream and Mida are pleased to confirm the full interoperability to allow receptionists and visually impaired operators the ability to take advantage of all features of Grandstream IP phones using Mida Solutions’ Opertor Console on a PC.  

Mida OperatorConsole is an innovative WEB based Attendant Console for desktop PCs and tablets that empowers Grandstream IP phone capabilities with a set of functionalities specifically designed for receptionists, visually impaired and blind operators. Mida OperatorConsole increases receptionists productivity, allows managing multiple calls at the same time leveraging on an integrated view of active, incoming and parked calls, presence status of colleagues and a full directory including internal and external contacts in a complete and easy to use interface.

“We are excited to enter a new partnership with Mida Solutions” said Phil Bowers, Global Marketing Manager at Grandstream Networks. “The integration between Mida’s attendant console and our award-winning GXP and GXV phones allows us to extend our IP phones to visually impaired users throughout the world. This partnership is a great example of how a software vendor can extend functionalities and accessibility of modern technology devices to visually impaired operators”.

About Mida Solutions (www.midasolutions.com)

Mida Solutions is a software vendor focusing on Unified Collaboration.

Since 2004, Mida Solutions offers unique expertise and a complete suite of advanced services and voice applications with the mission to provide value added innovative technologies for communication. The well-established partnership with major players allows Mida Solutions to deliver reliable and innovative solutions based on market leader technologies.  Mida Solutions is also part of international developer programs, including BroadSoft Xtended Developer Program and many other.

Mida Solutions is an ISO 9001:2008 certified company and it offers reliable product suites applicable to a wide range of SIP IP-PBX and a set of support and professional services. Mida vision is to take care of all customers needs in all phases assuring the best class service quality.

About Grandstream 

Founded in 2002, Grandstream Networks is the leading manufacturer of IP voice/video telephony and video surveillance solutions. Grandstream serves the SMB and consumer markets with innovative products that lower communication costs, increase security protection, and enhance productivity. Our open standard SIP-based products offer broad interoperability in the industry, unrivalled features, flexibility, and price-performance competitiveness.