Can I adjust the time manually on my Handset?
The time is synced up automatically with the NTP Server and it’s automatically adjusted depending on the time zone selected. The time settings cannot be configured manually on the handset.
Can I call from a handset using another line without changing Outgoing Default Line?
Can I change the display name of my DP720 handset?
Can I check the SIP Registration status from the handset menu?
Can I check the SIP Registration status from the Handset Menu?
The Handset is not able to display the SIP Registration status; you need to check the status of the registration directly from the DP715 Base Station web GUI Status.
Can I make calls between DP720 handsets without a SIP account?
Can I make direct IP calls using DP720 handsets?
Can I make direct IP calls using the Handset?
Direct IP calling allows two parties, that is, a Handset and another VoIP Device, to talk to each other in an ad-hoc fashion without a SIP proxy. Elements necessary to complete a Direct IP Call: Both DP715 and other VoIP Device, have public IP addresses, or Both DP715 and other VoIP Device are on the same LAN using private IP addresses, or Both DP715 and other VoIP Device can be connected through a router using public or private IP addresses (with necessary port forwarding or DMZ). DP715 supports two ways to make Direct IP Calling: Using IVR Pick up the Handset then access the voice menu prompt by dial “***” Dial “47” to access the direct IP call menu Enter the IP address after the dial tone and voice prompt “Direct IP Calling” Using Star Code Pick up the Handset and then dial “*47” Enter the target IP address. Note: NO dial tone will be played between step 1 and 2. Examples of Direct IP Calls: a) If the target IP address is 192.168.0.160, the dialing convention is *47 or Voice Prompt with option 47, then 192*168*0*160 followed by pressing the “#” key if it is configured as a send key or wait 4 seconds. In this case, the default destination port 5060 is used if no port is specified. b) If the target IP address/port is 192.168.1.20:5062, then the dialing convention would be: *47 or Voice Prompt with option 47, then 192*168*0*160*5062 followed by pressing the “#” key if it is configured as a send key or wait for 4 seconds. Note: When completing direct IP call, the “Use Random Port” should set to “NO”.
Can I make/receive calls using all available SIP Accounts from one handset only?
Can I make/receive calls using all the available SIP Profiles from one handset only?
Each Handset can be only registered to one SIP Server at a time; users cannot use all the available 3 profiles to make/receive calls.
Can I power DP750 base station via PoE?
Can I register my Handset to more than one DP715 Base Station?
The Handset can be registered to 4 different DP715 base stations; however the DP715 can only receive/make calls using a specific DP715 Base station. User may choose the Handset registration to be manual or automatic. If user selects the manual mode, user needs to select which Base station he wishes to use. If the user selects the automatic mode, the Handset will be able to make/receive calls using the latest Base station it registered to, if the handset looses the coverage of the active Base station it will start searching for any other available Base Station it was previously registered to.
Can I register my handset to more than one DP750 base station?
Can I share my phonebook with other Handsets?
The Phonebook cannot be shared across all the Handset, each handset hold its own Phonebook.
Can I upload an XML phonebook to specific DP720 handsets without being shared?
Can I use a distinctive ringtone for specific calls?
If distinctive ringtone is needed for some specific call, the user can add the specified contact in their phonebook and specify the ringtone of their choice.
Can I use a third-party handset with the DP715 Base Station?
The DP715 is compatible only with Grandstream Handset, and cannot be used with any 3rd party Handset.
Can I use one SIP Account and share it with all handsets?
Can I use one SIP Account and share it with all the Handsets?
All the registered handset to the DP715 base station may use the same SIP Account and share it across all the handset, the users need to use Hunt group feature to allow this scenario, the DP715 offer different hunt group option to manage the incoming calls depending on his needs: Linear, parallel and Shared line. Linear Style will sort the call to the lowest-numbered available line; this is also called “serial hunting”. Parallel Style will ring all the handsets on incoming calls. Shared line Style will ring all the handsets on incoming calls, any handset member of the same hunt group that try to dial out while there is an ongoing call it will be automatically conference in the ongoing call.
Does DP720 support roaming/handover when registered to multiple DP750 base stations?
Does Grandstream allow HTTPS Provisioning with Grandstream internal certificate?
Does Grandstream allow HTTPS Provisioning with Grandstream Internal Certificate?
Yes. Grandstream allows HTTPS provisioning with Grandstream's very own certificate. If the server is configured to require a certificate for authentication, our devices can send an internal certificate that is flashed on all Grandstream devices. If you would like to use this feature please get in contact with our Grandstream Support for the GS Certificate. Note: This is not the same as the "HTTP/HTTPS" user/password, which in this case this option is for authentication only once the connection has been established.
Does the DP710 have an MWI icon?
The DP715/710 Handset does not have a dedicated MWI icon, user are notify of the message waiting by stutter tone once the handset goes off-hook.
For the Call Log, how many entries are allowed for each call log?
The Handset can store up to: 10 outgoing call entries; 30 incoming calls entries.
How can I create XML configuration file for provisioning the DP715 Base station?
Besides using the config tool and config template to generate the config file, users could also provision the DP715 using XML format file. Users will need to create an XML file cfgxxxxxxxxxxxx.xml (where xxxxxxxxxxxx is the MAC address of the phone) using the P values in the config template. For the XML example configuration file, please refer to the document in the link below: Provisioning guide
How can I create XML configuration file to provision DP750 base station?
How can I enable the DND option on my Handset?
User may enable the DND feature by dialing the star code *78. To disable the DND user should dial the star code *79.