Supported Web Browsers for IP Video Surveillance

To watch the video stream online using the web configuration interface, users would need to install additional plugins for the web browser. Currently, GXV3501, GXV3504 and GXV3601 only supports video viewing with Microsoft Internet Explorer and Mozilla Firefox.

Please follow the instructions below to configure and install the necessary plugin for online video viewing:

Instructions for installing the plugin for Internet Explorer:

1. Log into the GXV3501/ 3504 / 3601’s web configuration interface.
2. Internet Explorer will indicate that “This website wants to install the following add-on: ‘GSViewer. cab’ from Grandstream Networks, Inc.”.
   
3. Please install this add-on when prompted by Internet Explorer.
4. After installing, users should be able to view the video streams with the web browser.

Instructions for installing the plugin for Mozilla Firefox:

1. Download the executable file from the download link
2. Install the plugin by executing the executable file downloaded.
3. After installation, restart Firefox to apply all the necessary changes.

Note: For now, only Windows OS is supported for the Firefox plugin.

Download Here.