How can I share a phonebook with all handsets?
How can I share my contacts from my Android phone to GXP2200 via Bluetooth?
To share contacts from Android phone to GXP2200 via Bluetooth: 1. Make sure your Android phone and GXP2200 are paired and connected successfully via Bluetooth. 2. On your Android phone, share the name cards via Bluetooth with GXP2200. 3. Accept the vcf file on GXP2200. The received file will be saved under FileManager->user_data->bluetooth. 4. Click on the vcf file to activate the import interface in Contacts. Tap on OK and the file will be automatically imported to the GXP2200 Contacts.
How can I share my contacts from my Android phone to GXV3240/GXV3275 via Bluetooth?
To share contacts from Android phone to GXV3240/GXV3275 via Bluetooth: 1. Make sure your Android phone and GXV3240/GXV3275 are paired and connected successfully via Bluetooth. 2. On your Android phone, share the name cards via Bluetooth with GXV3240/GXV3275. 3. Accept the vcf file on GXV3240/GXV3275. The received file will be saved under FileManager->Internal Storage->Bluetooth. 4. Click on the vcf file to activate the import interface in Contacts. Tap on OK and the file will be automatically imported to the GXV3240/GXV3275 Contacts.
How can I share my contacts on GXP2200 with other devices?
There are several ways to share GXP2200's contacts: 1. In Contacts->Options, select "Export" to export contact information in different file type (XML/VCF/VCard). Then you could save the file in SD card or USB flash drive. Or the file can be shared via GXP2200 Email app. 2. In Contacts->Options, select "Send contact", then check the contacts you would like to share in the list. Users could select CheckAll to send all the contacts information. When done, tap on "Send" to share the vcf file via Bluetooth to another Bluetooth connected device. 3. In Contacts, if you touch and hold one contact entry for about 3 seconds, you could send this specific vcf file via Bluetooth to another Bluetooth connected device.
How can I share my contacts on GXV3240/GXV3275 with other devices?
There are several ways to share GXV3240/GXV3275's contacts: 1. In Contacts->Options, select "Export" to export contact information in different file type (XML/CSV/VCard). Then you could save the file in SD card or USB flash drive. Or the file can be shared via GXV3240/GXV3275 Email app. 2. In Contacts, select the contact and then press the Menu button, you could send this specific vcf file via Bluetooth to another Bluetooth connected device.
How can I switch audio channel among speaker, headset and handset during the call?
During the call, users could press the Speaker button, Headset button, or off hook the handset to switch the audio among speaker, headset and handset. If Bluetooth headset is used, users could click on the Bluetooth soft key on the screen to enable/disable audio on it. Note: For Bluetooth headset, please make sure it's paired and connected first.
How can I troubleshoot the UCM6100 if it cannot detect hang-up on the FXO port?
If the UCM6100 cannot detect hang-ups on the FXO port, the FXO port will not be released. This might cause the line always busy, or long voicemail message sent to the extension if the outside caller leaves a voicemail. Please follow the instructions below to troubleshoot the issue. 1. Go to the UCM6100 web GUI->PBX->Analog Trunks page. 2. Select the analog trunk configured for the FXO port. 3. Run "PSTN Detection" by clicking on "Detect" button. This will correct the disconnect method for the analog trunk in order for the UCM6100 to detect the hang-up. If the issue still persists, users might need check whether the PSTN disconnect tone's energy is high enough to trigger the disconnect detection as configured on the UCM6100's analog trunk. The disconnect threshold value on the UCM6100 can be found in "Busy Tone" and "Congestion Tone" settings. If the "Tone Country" is set to "United States of America (USA)", the busy tone and congestion tone are set as follows: Busy Tone: f1=480@-50,f2=620@-50,c=500/500 Congestion Tone: f1=480@-50,f2=620@-50,c=250/250 where "-50" is the threshold value to detect the hang-up. The actual energy (in dB) for threshold "-50" can be calculated as below: (-50) x 0.1 - 23 = -28 dB This means the PSTN disconnect tone's energy has to be higher than -28dB in order for the UCM6100 to detect the hang-up. If it's lower than -28dB, on the UCM6100 analog trunk, users will need set the "Tone Country" to "Custom", calculate the threshold value based on the actual PSTN disconnect tone's energy, and change the settings for the "Busy Tone" or "Congestion Tone" in order to meet the disconnect requirement. Note: To decide whether the PSTN line is using busy tone or congestion tone to hang up the call, users can do a quick test as described below. 1. Make a phone call from outside PSTN line to a UCM6100 extension and establish the call. 2. Hang up the call from the outsider caller. 3. Listen to the tone on the UCM6100 extension side. If users immediately hear busy tone, please configure the threshold for "Busy Tone". If users hear dial tone first and then busy tone, please configure the threshold for "Congestion Tone". For example, the actual PSTN disconnect tone is congestion tone and has energy value -33dB, users might change the congestion tone setting to the following: F1=480@-130,f2=620@-130,c=250/250
How can I troubleshoot the UCM6100 series? Is there any log I can get or any tool I can use on the UCM6100 series?
Yes, the UCM6100 series provides troubleshooting interface under web GUI->Maintenance. - In web UI->Maintenance->Syslog page, fill out the syslog server, select modules and set up syslog level. The syslog information will be printed out to the syslog server as configured. - In web UI->Maintenance->Troubleshooting page, users can capture trace from UCM6100 network interface in "Ethernet Capture", or use the "IP Ping" and "Traceroute" to track network related issues. - In web UI->Maintenance->Troubleshooting->Analog Record Trace page, users can generate record file for analog trunk calls to troubleshoot issues related to PSTN calls.
How can I turn on DND (Do Not Disturb) and why do I still get DND reminder with DND on?
To turn on DND, slide down the status bar on the GXV3240/GXV3275 idle screen, tap on “System Settings”, and then tap on the DND icon to turn it on/off. When DND is on, the incoming calls to the GXV3240/GXV3275 will be blocked for all registered accounts. By default, a reminder ring will be produced when there is an incoming call. To disable the reminder ring, configure the options under GXV3240/GXV3275 web GUI -> Advanced Settings -> Call Features: Disable DND Reminder Ring.
How can I turn on DND(Do Not Disturb) and why do I still get DND reminder with DND on?
To turn on DND, tap on the GXP2200 top status bar->System Settings. Touch the DND icon to turn it on/off. When DND is on, the incoming calls to the GXP2200 will be blocked for all registered accounts. By default, a reminder ring will be produced when there is an incoming call. To disable the reminder ring, configure the options under GXP2200 web GUI->Advanced Settings->Call Features: Disable DND Reminder Ring.
How can I turn on/off DND (Do Not Disturb)?
Go to Settings->Advanced Settings->tap on the DND switch to turn on/off DND feature. Users can also define the DND settings such as when DND feature is enabled/disabled.
How can I turn on/off DND(Do Not Disturb)?
There are two ways to turn on/off DND on GXP2130/GXP2140/GXP2160: 1. On GXP phone LCD menu -> Preference, highlight “Do Not Disturb” option and select “Enable DND” or “Disable DND” by pressing left/right arrow key. 2. On GXP2130/GXP2140/GXP216 Web GUI -> Settings -> Call Features, set option “Mute Key Functions While Idle” to “DND” and click “Save and Apply”. Then go to GXP phone’s keypad and press MUTE key to enable/disable DND.
How can I unban a client’s MAC address?
If a client’s MAC address is banned, users can unban it from the GWN AP’s Web GUI → Clients.
Click on Banned Client button, then the list showing the banned MAC addresses will appear. You can then remove or add MAC addresses from that page.
How can I uninstall apps from GXP2200?
There are several ways to uninstall apps from GXP2200.. 1. Apps on GXP2200 can be uninstalled from GS Market or other sources where they are downloaded and installed. . 2. Users can go to Settings->Applications->Manage applications, select "Downloaded" tab, select the application to uninstall then press the uninstall option.. 3. Users can go to Settings->Storage->Apps, then tap on the "Uninstall" button for the app to be uninstalled.
How can I uninstall apps from GXV3240/GXV3275?
There are several ways to uninstall apps from GXV3240/GXV3275. 1. Apps on GXV3240/GXV3275 can be uninstalled from GS Market or other sources where they are downloaded and installed. 2. Users can go to Settings -> Applications, tap on the application that user wants to delete, and select “Uninstall” softkey to delete the application. 3. Users can go to Settings -> Storage -> Apps, and then tap on the "Uninstall" softkey for the app to be uninstalled.
How can I upgrade the firmware on a GWN AP Controller?
The GWN AP can be upgraded via TFTP/HTTP/HTTPS by configuring the URL/IP Address for the TFTP/HTTP/HTTPS server and selecting a download method. Configure a valid URL for TFTP, HTTP or HTTPS; the server name can be FQDN or IP address.
To upgrade a GWN AP acting as the Controller, connect to its Web Interface and go to Maintenance:
- Choose the firmware upgrade method (HTTP/HTTPS or TFTP) from Upgrade Via
- Type in the Server Path address of the firmware server that contains firmware files, next to Firmware Server Field.
- Click on the Upgrade button to launch the upgrade process.
Note: Please do not interrupt or power cycle the GWN AP during the upgrading process.
How can I upgrade the firmware on DP750 base station?
How can I upgrade the firmware on my DP720 handset?
How can I upgrade the firmware on my GVC3200/GVC3202?
GVC3200/GVC3202 supports software upgrade via the following methods:
· Manually upload firmware file to upgrade (for applicable firmware versions only).
· Upgrade via TFTP firmware server
· Upgrade via HTTP/HTTPS firmware server
Please refer to Firmware Update Chapter on the Administration guide for detailed steps
How can I upgrade the firmware on the GXV3140?
TThe GXV3140 supports 3 upgrade methods: TFTP, HTTP and HTTPS. You can upgrade the firmware using a local or a remote server. By default, the GXV3140 uses a remote server which upgrades the firmware during the boot process
Follow these directions to upgrade using a remote server: Set the [Upgrade Via] paramter to HTTP and enter fm.ipvideotalk.com/gs in the Firmware Server Path field. You should also set DHCP Option 66 Override Server to [No] and Automatically Upgrade mode to [Always check upgrade at bootup]. Save your settings and restart the phone to upgrade your firmware. To upgrade using a local server, turn on your local server and place the firmware in the root folder. Log into the GXV3140 web configuration interface and select [Maintenance] → [Upgrade and Provisioning]. Specify the upgrade method (TFTP, HTTP or HTTPS) and enter the local PC IP address in [Firmware Server Path]. Save the settings and reboot the phone. You are also able to upgrade the phone through the LCD configuration screen by selecting [MENU]→[Settings]→[Maintenance]. Specify the upgrade method and upgrade server path. Save the settings and reboot the phone.
How can I upgrade the GWN AP paired access points?
When the GWN AP is paired under a GWN AP Controller, users can upgrade their paired access points from the GWN AP Controller’s Web GUI.
To upgrade a paired access point, log in to the GWN AP controller Web GUI and go to Access points:
- Make sure that firmware server path and Upgrade method are set correctly under Maintenance.
- Click the Upgrade All button to upgrade all paired access points, or click on edit next to a paired access point to access its configuration page, and click on the Upgrade button to only upgrade the selected access point.
How can I upgrade the UCM6100 series via remote HTTP/HTTPS/TFTP server?
The UCM6100 series can be upgraded via remote HTTP/HTTPS/TFTP server besides local uploading. To upgrade via remote HTTP/HTTPS/TFTP server, fill in the firmware server path and upgrading method in web GUI->Maintenance->Upgrade. Save the change and reboot the UCM6100 series to initiate the upgrading process. During the upgrading process, the UCM6100 series service will still be running. A manual reboot message "Upgrade Result: Succeeded. Pls Reboot" will prompt on UCM6100 series LCD once the upgrading is finished, which is to avoid immediate service interruption from automatic reboot. Please manually reboot the UCM6100 series from web GUI or power cycle it when it's appropriate. The UCM6100 series will then boot up with the new firmware version.
How can I upgrade to a new firmware version?
There are several ways to do firmware upgrade on GXP2130/GXP2140/GXP2160. 1. From Grandstream firmware server. Users could directly upgrade the GXP2130/GXP2140/GXP2160 to the official firmware version using Grandstream firmware server via HTTP. Please point your GXP2130/GXP2140/GXP2160 to firmware.grandstream.com and select upgrade via HTTP and reboot the phone. 2. Upgrade GXP2130/GXP2140/GXP2160 via HTTP/TFTP/HTTPS. Put the firmware file downloaded from http://www.grandstream.com/support/firmware in a HTTP/TFTP/HTTPS server. Then point the GXP2130/GXP2140/GXP2160 to the corresponding server address to get upgraded.
How can I upload/download a configuration file of the GWN AP?
You can download and upload config files by logging into the GWN AP’s Web GUI. Go to System Settings→ Maintenance. Click the download button to download and the upload button to upload.
How can I use an external display to view the GXV3140 screen?
You can use a TV for the display of the GXV3140 by connecting the audio and video jacks on the right side of the GXV3140 to your external display. Select the aspect ratio of your TV and press the submit button. The display will be switched over to the TV. Note: TV out is disabled in the default factory settings. If TV out is configured, the LCD display will be switched to the external display and nothing will be displayed on the GXV3140’s LCD screen. Therefore, if you have configured TV out and wish to switch back to the LCD screen, you should reboot the phone or login to the web configuration interface and disable TV out.
How can I use LDAP in UCM6100 series?
The UCM6100 series has a built-in LDAP server for users to manage corporate phonebook. By default, the LDAP server has generated a phonebook based on the extensions created. If users have the Grandstream phone provisioned by the UCM6100 series, the LDAP directory will be automatically set up on the phone side and can be used right away. To manage the LDAP server configuration and add more phonebook information, please go to web GUI->Settings->LDAP Server.
How can I use the SDK/API to customize my GXP2200?
Users can use the SDK API to control calls, contacts, accounts, message, call log, audio channel and etc on the GXP2200. The apps are using the original Google API, which can be directly controlled via the GXP2200 API. Please refer to the GXP2200 SDK Framework Service Package from our resources library for detailed information.
How can I use the SDK/API to customize my GXV3240/GXV3275?
Users can use the SDK API to control calls, contacts, accounts, message, call log, audio channel and etc on the GXV3240/GXV3275. The apps are using the original Google API, which can be directly controlled via the GXV3240/GXV3275 API. Please refer toGXV3240 SDK Framework Service Package and GXV3275 SDK Framework Service Package
How can I visit a website using the GXV3140 web browser?
Open the GXV3140 web browser. Select [Options]→[URL], enter the URL in the address bar and press the MENU key to submit. You can also connect a USB keyboard and mouse for easier operation.
How come I can't delete one of the idle screens?
Before deleting one idle screen on GXV3240/GXV3275, please make sure all the widgets on this idle screen are already removed.