Does the GXW series support RFC 3262?
Yes. The GXW400x supports RFC 3263 - DNS locating
Does the GXW series support RFC 3264?
Yes. The GXW400x supports RFC 3264 – offer-answer
Does the GXW series support RFC 3515?
Yes. The GXW400x supports RFC 3515 - refer method
Does the GXW series support RFC 3960?
Yes. The GXW400x supports RFC 3960 - early-media / ring-tone
Does the key on the server need to be a "server" key?
Does the UCM6100 series support blacklist?
Yes, the UCM6100 series supports blacklist for trunks. It can be configured under UCM6100 series web GUI->PBX->Basic/Call Routes- >Inbound Routes->Blacklist. The blacklist (by CallerID) is used for all inbound routes.
Does the UCM6100 series support call recording? How does it work?
Yes, the UCM6100 series supports call recording, for extensions as well as conference room. For an extension to record an ongoing call, go to UCM6100 series web GUI->PBX->Internal Options->Feature codes to enable and configure the feature code for "Audio Mix Record" first. Then dial the feature code during the call. The recorded file can be downloaded in the corresponding CDR report entry under web GUI->Status->CDR. To record conference calls, select the particular conference room to edit and turn on the "Record Conference" option first. The conference calls will then be automatically recorded. The recording file can be viewed and downloaded under PBX->Call Features->Conference. "Auto Record" option is also supported per extension, analog trunk, VoIP trunk, ring group and call queue. Once enabled from the web UI configuration, the calls going through the module will be automatically recorded.
Does the UCM6100 series support Fax?
Yes. UCM6100 series supports T.30/T.38 Fax and Fax Pass-through. After receiving the Fax, UCM6100 series can convert it to PDF format and send it to the configured Email address. To do this, users could turn on "Fax Detection" for a specific VoIP trunk under UCM6100 series web GUI->PBX->Basic/Call Routes->VoIP Trunks. Or users can set up the extension for Fax (under web GUI->PBX->Internal Options->Fax/T.38) and then configure PBX->Call Features->IVR->Key Pressing Events to have the key pressing event to go to the extension of the Fax.
Does the UCM6100 series support SIP video call? How many concurrent video calls are supported?
The UCM6100 series supports SIP video call between SIP video phones. Currently, UCM6100 series supports static payload type only, i.e., the payload type needs to be 99 for H.264. When using H.264 and QVGA with bit rate 256kbps, the UCM6100 series supports 30 concurrent video calls (approximately). When using H.264 and QVGA with bit rate 512kbps, the UCM6100 series supports 25 concurrent video calls (approximately). Note: UCM6100 series doesn't support video conference.
Does the UCM6100 series support video voicemail?
The UCM6100 series doesn't support video voicemail as it doesn't do video transcoding. The video codecs are still listed in SIP trunk configurations as it needs to be configured so that it can be used in SDP exchange.
For the address book, how many entries can be stored?
GXP21xx supports 2000 entries in the phonebook. GXP14xx supports 500 entries in the phonebook. For GXP20xx, it supports up to 500 entries in the phonebook. XML sync is dependent on the size of the XML file and is limited by current memory allocation.
For the Call Log, how many entries are allowed for dialed, missed, etc.?
GXP21xx supports 2000 entries call log in total. GXP1450 supports 500 entries call log in total. GXP140x supports 200 entries call log in total. For GXP20xx, the call log stores up to 50 entries in each call log (Answered Calls|Dialed Calls|Missed Calls|Transferred Call)
For the Call Log, how many entries are allowed for each call log?
The Handset can store up to: 10 outgoing call entries; 30 incoming calls entries.
GVR reduces the Local View Channel automatically
ANS: The GVR355X is designed to recording video with highest priority. When the CPU usage is high, the GVR3550 will reduce the channels of local view automatically to guarantee the recording performance. Advised that no more than 16 channels of simultaneously recording when using RAID 1. For 24 channel recording, because of the very high CPU usage, advised to reduce to use 2nd stream local view (VGA or HDMI), or close the local view to save resource. .
How a cellphone join a GAC2500 conference?
You can use 3.5mm AUX cable to connect the cellphone and GAC2500; or you can turn on the Bluetooth on the cellphone and connect it to GAC2500. On GAC2500, you need to enable headset mode in Bluetooth settings.
How can I activate recording feature while on a conference?
While on a conference call, users can click on * button from remote control to manually start or end the recording.
How can I add a paired GWN AP to a Network Group?
After a GWN AP is paired under another GWN AP acting as the Controller, users can add it to a Network group by connecting to the GWN AP Controller’s Web GUI → Network Group. From here, you can create a new Network Group or edit an existing network group.
- Go to Device Membership and choose the GWN AP that you want to add from the Available Devices list. Next click on the right arrow icon under the Member Devices list.
- Save and Apply.
How can I capture a screenshot on the GXP2200 and where is it saved?
To capture a screenshot on GXP2200, press the MENU and SEARCH button at the same time. The screenshot will be saved under FileManager->user_data->screenshot folder. Then users can send the image files via Bluetooth, or copy the image files to USB Flash drive/SD card connected to the GXP2200..
How can I capture a screenshot on the GXV3240/GXV3275 and where is it saved?
To capture a screenshot on GXV3240/GXV3275, press the MENU button for about 3 seconds. The screenshot will be saved under FileManager -> Internal Storage -> Pictures -> Screenshots. Then users can send the image files via Bluetooth, or copy the image files to USB Flash drive/SD card connected to the GXV3240/GXV3275. Also user can use FTP Server to view and download their pictures.
How can I capture the SIP messages on Grandstream Wave IOS version?
There are two ways for users to capture the SIP messages on Grandstream Wave IOS version:
1. Users could enable the "SIP Messages" option on the Grandstream Wave IOS version, and export the SIP messages via iTools/iTunes. The SIP messages cannot be exported directly as on Android version.
2. Users could also capture the SIP messages directly on the local router.
Note: Please turn off the "SIP Messages" option before exporting the logs, in case the users forget to turn it off, and encounter other issues.
How can I capture/sniff packets on a Network Group?
Go to the GWN AP’s Web GUI→ System Settings→ Debug:
- Make sure that you connect a USB drive to the USB port of the GWN AP.
- Click on Capture tab under the Debug page.
- Choose the group that you want to capture a trace of under Interface.
- Choose the USB device storage under Device.
- Name the file, and Click on the Start button to start a capture trace under the chosen group.
- Click on Stop, then click on List to download the captured file trace locally on your computer.
How can I check my GXP2200 internal storage and memory usage?
On GXP2200, go to Settings->Applications->Manage applications. Click on the tabs "Downloaded", "All", "Storage Space" and "Running" to check internal storage and memory usage information. Also, users could go to Settings->Storage to check internal storage status.
How can I check my GXP2200 system information(firmware version, android version, etc. )?
GXP2200's system information can be viewed via Settings->About phone.
How can I check my GXV3240/GXV3275 internal storage and memory usage?
On GXV3240/GXV3275, go to Settings -> Applications, click on the tabs "DOWNLOADED", "ON SD CARD", "RUNNING" and "ALL" to check internal storage and memory usage information. Also, users could go to Settings -> Storage to check internal storage status.
How can I check my GXV3240/GXV3275 system information (firmware version, android version, etc.)?
GXV3240/GXV3275's system information can be viewed via Settings->About phone.
How can I configure BLF (Busy Lamp Field) on the 7 speed dial buttons of the GXP2000?
The Speed Dial buttons can also be configured for Asterisk™ BLF feature which allows you to realize if a particular extension is busy with a call or idle. To configure this on the GXP2000, select Asterisk™ BLF from the drop down box next to Key Mode for a configured Speed Dial contact on the Basic Settings page. Now, on the Phone, if the LED next to the respective button lights up Red, it means the extension is Busy; if it flashes Red it indicates an incoming call on that extension.
How can I configure the UCM6100 series to manage the permission and privilege for outbound calls?
Outbound rules can be configured in UCM6100 series web GUI->PBX->Basic/Call Routes->Outbound Rules. Users could manipulate the following options to manage the permission and privilege for outbound calls: - "Password" option for outbound rule. This is the password required to use the outbound rule when making outbound calls from the UCM6100 series extensions. - "Skip Trunk Auth" option for extension. This can be configured per extension under web GUI->PBX->Basic/Call Routes->Extensions. When enabled, this extension does not need to enter the Password as required to use the outbound rule. - "Permission" option for extension and "Privilege Level" option for outbound rule. Users could assign "Internal", "Local", "National" or "International" to extension's "Permission" and outbound rule's "Privilege Level". The extension needs to have higher level permission than the outbound rule's privilege level to make outbound calls using this rule. -"Enable Filter on Source Caller ID". If enabled, "Privilege Level" will be automatically disabled. Only the listed extensions or the extension matching the “Custom Dynamic Route” will be allowed to use the outbound route..
How can I connect multiple USB devices if the phone only has 1 USB port?
If you wish to connect multiple USB devices to your GXV3140 then you will need a USB HUB that will provide several USB ports. This way, you are able to connect the USB mouse, keyboard, and other devices such as USB flash drives simultaneously. When an external USB device is connected, the icon would appear on the upper right-hand corner of the LCD screen. Users can connect multiple USB devices such as USB keyboard and mouse for easier operation of the GXV3140. The USB keyboard makes entering web URLs, Instant Messanging, and sending text messages more efficient. The USB mouse makes navigation easier. You can also use an external USB drive for file transferring, playback of audio files in media player or browsing pictures using file manager. Note: When connecting both the USB keyboard and mouse, the user would need to connect the mouse before the keyboard.
How can I connect my GXP2200 to WiFi?
WiFi is supported on GXP2200 with WiFi adaptor plugged in. Insert the USB WiFi adaptor to the USB port on the back of GXP2200. Then go to Settings->Networks to turn on WiFi. Once turned on, tap on the Scan button, select the WiFi network and enter password information to connect. Note: RT3070 chipset WiFi adaptors are compatible with GXP2200.
How can I create a Guest Network on the GWN?
Create a guest network by adding an additional SSID to the existing network group. Be sure to enable “Client Isolation”. Next, select a Client Isolation Mode among “Internet Mode”, “Gateway MAC Mode”, and “Radio Mode”. For details on these 3 modes, please refer to the user manual.