Where are the recording files stored?
Recording files can be stored using three different ways: Locally (using available internal storage), SD card and USB (If plugged into the GVC3200/GVC3202). Users can change the default recording path from GVC320x LCD->Applications->Recording->Settings.
Where do I view my Call History ex. Missed/Incoming/Outgoing Calls?
You can check Received/Missed Calls along with Outgoing calls made, on the Phone by unhooking the receiver and then pressing CALLERS and CALLED resp. For more detailed Call information you can log onto the web configuration pages, and check the Status page.
Where is Google Play on my GXP2200?
Google Play is not bundled with the GXP2200 firmware by default. End users can choose to download and install Google Play from our GS Market. After Google Play is installed, users can download or purchase apps from Google Play as you would normally on any Android device. However, there is no guarantee that the apps from Google Play will work on GXP2200 if the application is not developed for GXP2200's screen resolution.
Where is Google Play on my GXV3240/GXV3275?
Google Play is not bundled with the GXV3240/GXV3275 firmware by default. End users can choose to download and install Google Play from our GS Market. After Google Play is installed, users can download or purchase apps from Google Play as you would normally on any Android device. However, there is no guarantee that the apps from Google Play will work on GXV3240/GXV3275 if the application is not developed for GXV3240/GXV3275's screen resolution.
Which 3G USB Adapters are supported on the GXV3140?
List of supported 3G modems: For WCDMA: - Huawei E1750 - Huawei E180 - Sierra Wireless 306 For CDMA2000: - ZTE AC581 - Huawei EC1260 For EVDO: - Novatel Ovation MC760
Which 3rd party WiFi adapter is supported on the GXV3140?
All Ralink/MediaTek RT3070 chipset based should be supported. In addition, we have certified the following models: - B-Link BL-LW05-A - SK RT3070 X8 - LEGUANG LG-N23 - LG PWDN427 - Edimax EW7711HPn - ToToLink N200UP - TENDA W311U+
Which 3rd party WiFi adapter is supported on the GXV3601/GXV3651?
All Ralink/MediaTek RT3070 chipset based should be supported. In additon, we have certified the following models: B-Link BL-LW05-A SK RT3070 X8 LEGUANG LG-N23 LG PWDN427 Edimax EW7711HPn ToToLink N200UP TENDA W311U+
Which 3rd party WiFi adapters are supported on the GXP2200?
All Ralink/MediaTek RT3070 chipset based should be supported. In additon, we have certified the following models: B-Link BL-LW05-A SK RT3070 X8 LEGUANG LG-N23 LG PWDN427 Edimax EW7711HPn ToToLink N200UP TENDA W311U+ TP-LINK TL-WN727N (Note: This WiFi adapter has different versions. Only version 1 is supported on the GXP2200)
Which audio and video codecs are supported by the GXV3140?
The short message is a method to transmit text messages between SIP clients registered to the same server. This requires both the server and the client to support the short message feature. Users can send messages to other users on the same server, similar to text messaging between mobile phones. When a new message is received, the LCD will notify the user and a small notification icon will appear on the screen.
Which audio codecs does DP750/DP720 support?
Which Bluetooth Class does GXV3240/GXV3275 support?
GXV3240/GXV3275 supports Bluetooth Class 2 - Maximum permitted power: 2.5mW, 4dBm - Range: ~10 m
Which Bluetooth version does GXP2140/GXP2160 support?
GXP2140/GXP2160 supports Bluetooth version 2.1, i.e: - Date rate: 3 Mbit/s - Maximum application throughput: 2.1 Mbit/s
Which Bluetooth version does GXP2200 support?
GXP2200 supports Bluetooth version 2.0, i.e: - Date rate: 3 Mbit/s: - Maximum application throughput: 2.1 Mbit/s
Which Bluetooth version does GXV3240/GXV3275 support?
GXV3240/GXV3275 supports Bluetooth version 2.0 + EDR -Data rate 3Mbit/s -Maximum application throughput 2.1Mbit/s
Which external USB speaker/microphone units are compatible with the GVC3200?
The following USB speaker/microphone units have been tested by Grandstream and are compatible via the GVC3200's USB speaker port (listed as SPKR on the device). 1. InFocus INA-TH150 2. Jabra 410/510 3. Plantronics p420 4. Evoko Minto 5. YAMAHA PJP-20UR 6. YAMAHA YVC-1000 7. Logitech p710e 8. ClearOne Chat 50/150 9. Polycom CX100
Which external web cam works with the GXP2200?
Tested and Recommended These USB web cameras are recommended by Grandstream for use with the GXP2200. Logitech C100 Logitech C110 Logitech C170 Logitech C310 Logitech C920 Logitech HD Webcam C270 HYUNDAI HYC-W280 Microsoft LifeCam VX5000 Philips SPC630NC Creative LIVE! CAM Optia AF Gear Head Quick 5.0MP HD Video WebCam Aoni HD 1080P Tested and Approved These USB web cams have been tested with the GXP2200. Though Grandstream recommends use of a USB web cam from the “Tested and Recommended” list above, users should also be able to implement the following cameras with the GXP2200. Logitech HD Webcam C610 Logitech QuickCam Pro 5000 HP Universal Magic Webcam HYUNDAI HYC-W800 10moons D801 10moons D805HD 10moons s602 Microsoft LifeCam HD-3000 Microsoft LifeCam HD-6000 Unifly X-Men 3900+ Dell SP2309W
Which headset models do you recommended to work with your GXP Series Phone?
Most “noise canceling” enabled headsets are compatible with the GXP series. We recommend VXI, Jabra, HelloDirect and Plantronics headsets. We have tested with Jabra GN9350, Plantronics CS70N, Plantronics M12, M10, M22 and VXI10V Tuffset, etc.
Which input method is supported on the GXV3140?
Currently, the GXV3140 supports the English alphabet (lowercase and uppercase), numerical numbers and some common punctuation. You can use the Tab button to toggle between the different input methods.
Which IP phones are supported by the UCM6100 series?
All current Grandstream IP Phones are certified to work with the UCM6100 series and can also be configured via the 'Zero Configuration' feature. Additionally, we have tested basic functionality with our UCM6100 series on Cisco, Polycom, Aastra, Snom & Yealink SIP-based phones. The UCM6100 series is a SIP-based IP PBX which adheres to SIP standards and therefore should support SIP-based functionality on most SIP IP phones available today. The UCM6100 series runs on a customized version of the Asterisk OS and users can also refer to Asterisk's list of supported IP Phones and Asterisk configuration notes for specific hard phones and ATAs for a more detailed list.
Which languages are available on DP720 handset?
Which OpenVPN server settings are required by the OpenVPN client on the phone?
The server side needs to use UDP and TUN device and make sure lzo compression is disabled.
Which phone will ring if there is an incoming call on my wire (fixed) line (HT386)?
The Phone connected to FXS1 port will ring when there is an incoming call on the Fixed Line.
Which protocol is supported by the phone: TCP or UDP?
Which virtual network kernel does the GXV3175 use?
The GXV3175 uses TUN
Which WiFi security protocols does the GWN7610 support?
WEP, WPA/WPA2-PSK, WPA/WPA2 Enterprise (TKIP/AES).
Which WiFi standards does the GWN7610 support?
The GWN7610 supports IEEE 802.11 a/b/g/n/ac standards. See the data rates for each standard below.
IEEE 802.11ac: 6.5 Mbps to 1300 Mbps
IEEE 802.11a: 6, 9, 12, 18, 24, 36, 48, 54 Mbps
IEEE 802.11n: 6.5 Mbps to 450 Mbps
IEEE 802.11b: 1, 2, 5.5, 11 Mbps
IEEE 802.11g: 6, 9, 12, 18, 24, 36, 48, 54 Mbps
Why am I getting a strange icon with a down arrow going into a basket [_]?
This symbol is stating that the phone is writing files to the call record detail file. This occurs when the phone is either idle for 5 minutes or when the call records reach greater than 100 calls.
Why am I receiving calls from unknown extensions and how do I prevent these calls from happening?
Being that VoIP devices are running over an IP network, we find that these devices become more vulnerable to attacks. Whether it be a denial of service or an attempt to use your services without you even being notified. In cases where you receive phantom calls from random extensions that do not belong to your softswitch, may point to an automated scanner, which seek out gateways in attempt to make free calls as the owners expense. If this is occurring on your SIP Gateway, it is recommended that do not forward port 5060 on your router, but to use a unconventional SIP port. If this is occurring on a Grandstream IP phone, users have the ability to deny calls that are not authenticated. On a GXP2130/40/60 you can find the option by navigating the the web interface, clicking on Account X-->SIP Settings-->Security Settings and enabling "Authenticate Incoming invite"
Why are certain permissions required for Grandstream Wave?
1. Directly call phone numbers With this permission, Grandstream Wave can place calls. 2. Contacts With this permission, Grandstream Wave can add/delete/edit local contacts and contacts. 3. Record audio VoIP phone apps require this feature to be enabled. 4. Wi-Fi Grandstream Wave can check Wi-Fi connect status, and use WiFi to connect to your SIP IP PBX. 5. Bluetooth Grandstream Wave supports audio connection via Bluetooth. 6. Camera Grandstream Wave uses this to enable taking a photo for a contact's portrait. 7. Photos/Media/Files Grandstream Wave requires this to access local Album to take a photo for a contact's portrait. 8. Run at startup, close other apps Grandstream Wave can be enabled to auto start when your Android device reboots, and closes the program when "Exit" is selected from the main menu. 9. Draw over other apps Grandstream Wave can show that a call is ongoing when you press "Home" key to minimize our application when you are on a call. 10. Control vibration This is required to alert you of an incoming call. 11. Control flashlight This shows incoming call status if your phone supports LED notification 12. Change your audio settings Allows Grandstream Wave to adjust volume in-call 13. Device ID Device ID is used for provisioning purposes.
Why are my captures and video recordings saving to the "C:\" drive and not saving to the specified path when using the web interface?
This is a known issue for Window's users. The way to correct this is by performing the following: Go to the Windows Control Panel-->System Security-->Action Center-->Change User Account Control Settings Another window will pop-up which will allow the user to choose when to be notified about changes to the computer. Drag the lever down to "Never Notify" Another way to allow saving to the specified directory is to right-click on the Google Chrome or Mozilla FireFox icon and select "Run As Administrator. Note: When performing the "Change User Account Control Settings" you will be required to reboot for changes to take effect.