How many contacts and call histories can GAC2500 store at most?
GAC2500 can store 2000 contacts and 2000 call histories.
How many devices I can deploy in the same site including DP750 base stations / DP720 handsets?
How many DP715 bases/handsets can be deployed on the same site?
We suggest 5 bases for US deployment and 10 bases for EU depolyment. Each base can use maximum 5 handsets.
How many DP720 can be registered on the DP750?
How many DP750 can the DP720 register with?
How many extensions are supported on the UCM6100 series?
The UCM6100 series supports up to 500 extensions.
How many GWN7610 Access points can a GWN7610 manage when used as controller?
A GWN7610 being used as a controller can manage a network of up to 50 GWN7610s.
How many Handsets the DP715 is able to register?
The DP715 support up to 4 simultaneous calls.
How many idle screens can I have in GXP2200 desktop? Can I set up different background pictures for each idle screen?
GXP2200 has 4 idle screens by default. Users could add up to 9 screens. To add new idle screen, press the Settings button and then tap on "Add" option when the phone is in idle screen. For the background picture, users could only select one for all the idle screen. Different background pictures for each idle screen is currently not supported.
How many idle screens can I have in GXV3240/GXV3275 desktop? Can I set up different background pictures for each idle screen?
GXV3240/GXV3275 has 3 idle screens by default. Users could add up to 9 screens. To add new idle screen, press the Menu Button and tap “Preview” option when GXV3240/GXV3275 is running on idle screen, then tap on "Add" option when the phone is in idle screen. All idle screens use the same wallpaper if configured on one of the idle screen.
How many LCD screens does GAC2500 have at most?
GAC2500 can have 16 screens on LCD at most.
How many members can be added in one ring group on the UCM6100 series?
The UCM6100 series supports up to 100 agents to be added in one ring group.
How many parties does GXP2200 support in Conference call?
GXP2200 supports up to 5-way conference.
How many simultaneous calls the DP715 can support?
The DP715 support up to 4 simultaneous calls.
How many simultaneous fax calls can the GXW40xx handle?
The GXW40xx series can handle up to two T.38 simultaneous sessions and G.711 Pass-Through on the remaining ports.
How many SIP accounts can I register on my DP750 base station?
How many SSIDs can the GWN7610 manage?
A GWN7610 can manage and support 16 different SSIDs per radio.
How many VoIP accounts can I have on the GXP2000?
The GXP2000 IP phone is capable of having a maximum of 4 different SIP (VoIP) Accounts. These accounts may be different extensions on the same Server or different Servers from different Service Providers. The 7 functional buttons on the right side of the phone are speed dial buttons. Note: When Line1 to Line4 are busy with calls, next incoming call will light up on the first function key (Speed Dial-1). You can pick the call up by pressing the function key like a Line button. For outgoing calls, press the button under the cradle (i.e. on-hook and off-hook) to get a new dialtone.
How to allow users to dial trunk provider feature codes?
The UCM6100 has built in feature codes, so there are times where UCM feature codes conflict with the trunk provider feature codes. The way around this would be to create an outbound pattern that essentially dials the providers feature code. For example, *72 on the UCM is used for "Unconditional Call Forwarding", but the trunk provider has their *72 set as "Do Not Disturb". If the user attempts to enable "Do Not Disturb" by dialing *72, they would be setting "Unconditional Call Forwarding" instead. Here's how to get around this: - Navigate to Web UI -> PBX -> Basic/Call Routes -> Outbound Routes - Click on "Create New Outbound Rule" - Calling Rule Name is for reference purposes. In this example it would be set as "TrunkDND" - Pattern: Configure a pattern that does not conflict with the current feature codes. E.g. 88 - Use Trunk: Select the trunk that the feature code is needed - Strip: Before appending the trunk feature code, 88 must be striped from the dialed string. In this case 2 digits will be stripped - Append: After stripping the 88 from the dialed string append the trunk provider's "Do Not Disturb" feature code. In this case it would be *72 - Click "Save" at the bottom then "Apply Changes" at the top. For this example, if a user dials "88" it will be routed through the specified trunk, strip "88", append "*72" then send the manipulated string through the trunk to enable DND.
How to avoid disturbance in an ongoing conference?
Please drag down the LCD from top and click DND to enable DND mode. Please be aware, GAC2500 will remains in DND mode even the conference ends. Another is tap on lock softkey in conference screen. When the conference is locked, other participants excluded from the schedule cannot access the conference.
How to change the home screen on GAC2500?
Please swipe left and right to a blank layout on LCD, long press the LCD and choose “Edit Desktop”. Choose a screen and tap on the home icon in the middle of the screen.
How to configure and use a Bluejeans account?
1) Login to GAC2500 web UI, please go to Account -> General Settings, and fill 22.214.171.124 in SIP Server. UserID, SIP Authentication ID, password, etc. can be random letters and numbers.
2) Please go to the same Account -> Network Settings, and select “SRV” for DNS Mode. You need to enable Expert Mode first.
3) Please go to the same Account -> SIP Settings, and select “TCP” for SIP Transport, and uncheck SIP Registration.
4) On LCD dialpad, choose the Bluejeans account and type in the conference number/password, press call button to enter Bluejeans conference.
How to configure network settings?
On LCD, network settings are in Advanced settings. To enter Advanced settings, you need to enter admin password.
How to create a conference quickly?
1. Enter the numbers on dial pad, choose the number from the field on the left. 2. Repeat step 1 to add up 6 numbers. 3. Click dial button to start a conference.
How to create a folder on LCD?
The folder will be created by long pressing an app and drag it onto another one and release. Removing the folder would not remove the app(s) in it.
How to export the vCard files from Microsoft Outlook?
Method 1: 1) Download and install vCardWizard tool in the PC. (Link: http://www.vcardwizard.com/) 2) Enter the Outlook software; click the EXPORT/IMPORT icon and then click the “Export”. It will pop up the “vCard Wizard-Select Contacts” window automatically. 3) Select and click a contact or multiple contacts to export. 4) After selection, click OK; it will pop up the “vCard Wizard – Export contacts to vCard files” window. 5) In the “vCard Wizard – Export contacts to vCard files” window, please check “Save contacts into one file”. Or it will create multiple files; each file only includes one contact. 6) In the “vCard Wizard – Export contacts to vCard files” window, users also can select file format from vCard 2.1 and vCard 3.0 and choose encoding method from the list. 7) Click “Export” to export the vCard file to the assigned folder. Method 2: 1) Create a new email in the Outlook. 2) Click Insert Business Card Other Business Cards to pop up the Insert Business Card 3) Click one contact; or press the Ctrl key on the keyboard and click and select multiple 4) Click the Attached box and right click to select all the contacts. 5) Copy the contact files and paste them to the assigned folder. window. contacts.
How to find the contact quickly?
In dial pad, you can enter the number, or the contact’s name, and the field on the left will display all matching contacts.
How to get the GVR355X RTSP video streaming from 3rd party RTSP Player?
Currently mixed stream can NOT be obtained from the GVR355X. However, user can get per channel/camera live stream via 3rd party RTSP Player like the open source VLC Media Player, also 3rd party re-development can be achieved from this. Because VLC is open source, this can be used in platforms like iOS, OS-X, Linux and Windows.
Here is the sample used in VLC Media Player. Please make sure to uncheck “RTP over RTSP(TCP)” in the “Input/Codecs” setting of VLC Preferences:
rtsp://GVR355X_IP_Address:RTSP_Port/monitor/Channel_Num+1st or 2ndstream_of_camera
A: Camera at Channel 5, Primary Stream:
B: Camera at Chanel 5, 2nd stream:
1) GVR355X IP Address: 192.168.10.143 (FQDN can be used here)
2) RTSP Port: 554 (default, could be other port number if configured)
3) Channel Number of Camera: 05 (channel number has two digits)
4) Primary/2nd stream: 0 or 1 (0: 1st stream; 1: 2nd stream)
How to get the instruction for many other setting on web UI?
Please refer to the link to download GAC2500 Administration Guide, or in web UI, click on the blue icon upper right to display tooltips. There is an instruction when you hover the pointer onto a setting.
How to import the vCard files to GXV3240/GXV3275?
1) Save the contact file/files to a USB drive or a SD card. If there are multiple contact files, please save them in a folder. 2) Connect the USB drive or the SD card to GXV32xx phone. 3) Tap the Contact app and select the Local Contacts. 4) Tap the menu key at the upper right corner and select the Import key. 5) Set the File type to vcard; and select the assigned file encoding method. 6) Select the path for the contact file or the contact folder. 7) Tap OK to import the contact to GXV32xx phone. (If it needs to import multiple files in a folder, please select “Import all vCard files” in the pop-up window)