Can I change the display name of my DP720 handset?
Can I check the SIP Registration status from the handset menu?
Can I check the SIP Registration status from the Handset Menu?
The Handset is not able to display the SIP Registration status; you need to check the status of the registration directly from the DP715 Base Station web GUI Status.
Can I create a Black/White list under an SSID?
Yes, you can apply a Black/White list by following the steps below:
- Create a MAC list in Clients→ Client Access.
- Connect to the GWN AP’s Web GUI and go to Network Group
- Edit or create a new Network Group; and go to WiFi
- The Use MAC Filtering option is set to Disabled by default, users can choose Whitelist or Blacklist, then check the MAC list configured in step 1 to apply.
Can I customize the wallpaper on the GXP2130/GXP2140/GXP2160?
Yes, you could go to GXP phone’s Web GUI -> Settings -> LCD Display -> Wallpaper to load your customized wallpaper file. There are 3 ways to load wallpaper file. One of them is setting “Wallpaper source” to “Download” and entering your file server path to “Wallpaper Server Path”. When rebooting, phone will look for wallpaper.jpg or wallpaper.jpeg from the file server. You could also upload wallpaper from local directory or USB root directory. To learn more details, please read phones’ Administration Guide: http://www.grandstream.com/index.php/products/ip-voice-telephony/enterprise-ip-phones/gxp2130. Note: The Wallpaper Server Path must be TFTP, HTTP or HTTPs. Without specified, phone will assume it is HTTP.
Can I diagnose the device remotely through GDMS?
Yes. If the device is online and the user has the permission to manage the device, the user can diagnose the device remotely with tools such as packet capture, pinging the device, and etc. The user can also download the captured trace files from GDMS.
Can I display any custom text along with my extension number on the phone LCD?
Yes, any text entered on the ‘Name’ field along with the ‘User ID’ will be displayed on the LCD in Bold (for Account 1 only). Under Basic Settings, field ‘Display Clock instead of Date’ should be set to No.
Can I download recording files remotely?
Yes, from the GVC3200/GVC3202 web UI->Maintenance->Recording.
Can I download the recording files remotely?
Can I enable/disable recording of missed calls?
Yes, on each Account Page, there is a field for ‘Disabling Missed Calls’. If set to Yes, ‘Missed Calls’ for that Account will not be recorded anymore.
Can I host a local three-way conference with the GVC3210?
Can I host a meeting on GVC3200/GVC3202 and bridge both SIP and H323 calls into the same conference?
Yes, GVC3200/GVC3202 support local mixing between SIP and H.323 as well as other 3rd party Android applications (e.g. Skype, Google Hangouts, etc.)
Can I invite other parties to join the conference room?
Yes. From UCM6100 series web GUI->PBX->Call Features->Conference, there is an option icon "Invite a participant" on each conference room. Click on it and enter the extension number of the party you would like to invite. Then click on "Add". A call will be sent to the extension to participate in the conference. A conference participant can also invite other parties to the conference from the phone during the call. Please make sure option "Enable User Invite" is turned on for the conference room first. Then you can enter 0 (with participant's permission) or enter 1 (without participant's permission) during the conference call, and follow the voice prompt to invite other party to the conference. Note: Conference administrator can always invite other parties from the phone during the call, by entering 0 (with participant's permission) or 1 (without participant's permission). To join a conference room as administrator, enter the admin password when joining the conference..
Can I make calls between DP720 handsets without a SIP account?
Can I make direct IP calls using DP720 handsets?
Can I make direct IP calls using the Handset?
Direct IP calling allows two parties, that is, a Handset and another VoIP Device, to talk to each other in an ad-hoc fashion without a SIP proxy. Elements necessary to complete a Direct IP Call: Both DP715 and other VoIP Device, have public IP addresses, or Both DP715 and other VoIP Device are on the same LAN using private IP addresses, or Both DP715 and other VoIP Device can be connected through a router using public or private IP addresses (with necessary port forwarding or DMZ). DP715 supports two ways to make Direct IP Calling: Using IVR Pick up the Handset then access the voice menu prompt by dial “***” Dial “47” to access the direct IP call menu Enter the IP address after the dial tone and voice prompt “Direct IP Calling” Using Star Code Pick up the Handset and then dial “*47” Enter the target IP address. Note: NO dial tone will be played between step 1 and 2. Examples of Direct IP Calls: a) If the target IP address is 192.168.0.160, the dialing convention is *47 or Voice Prompt with option 47, then 192*168*0*160 followed by pressing the “#” key if it is configured as a send key or wait 4 seconds. In this case, the default destination port 5060 is used if no port is specified. b) If the target IP address/port is 192.168.1.20:5062, then the dialing convention would be: *47 or Voice Prompt with option 47, then 192*168*0*160*5062 followed by pressing the “#” key if it is configured as a send key or wait for 4 seconds. Note: When completing direct IP call, the “Use Random Port” should set to “NO”.
Can I make/receive calls using all available SIP Accounts from one handset only?
Can I make/receive calls using all the available SIP Profiles from one handset only?
Each Handset can be only registered to one SIP Server at a time; users cannot use all the available 3 profiles to make/receive calls.
Can I move a 3rd party application to a Micron SD card?
Can I pair my iPhone with GXP2200 via BlueTooth?
No, Apple products have specific protection for their BlueTooth, thus, iPhone can NOT pair with any Android products including GXP2200.
Can I pair my iPhone with GXV3240/GXV3275 via Bluetooth?
Can I place the same widget on the idle screen multiple times?
Can I power DP750 base station via PoE?
Can I register my Handset to more than one DP715 Base Station?
The Handset can be registered to 4 different DP715 base stations; however the DP715 can only receive/make calls using a specific DP715 Base station. User may choose the Handset registration to be manual or automatic. If user selects the manual mode, user needs to select which Base station he wishes to use. If the user selects the automatic mode, the Handset will be able to make/receive calls using the latest Base station it registered to, if the handset looses the coverage of the active Base station it will start searching for any other available Base Station it was previously registered to.
Can I register my handset to more than one DP750 base station?
Can I restore a backup file from one UCM model on another different UCM model?
Yes, starting from firmware 22.214.171.124, backup files are compatible among UCM61xx/UCM62xx models. Users can restore backup files from one UCM61xx/UCM62xx model to another. However, if you are restoring a backup file from a higher UCM model number to a lower one, you will be warned and prompted that the additional feature (e.g., FXO ports, extensions or conference rooms) is not available and the restore will not be allowed. This happens when the backup file is from a model that has more FXO ports, extensions or conference rooms configured than the maximum supported capability on the target UCM. For example, when the user is trying to restore a backup file from UCM6108 on UCM6104, if FXO port 5 to 8 are configured on UCM6108, the user will not be able to restore the backup file on UCM6104 because UCM6104 only supports FXO port 1 to 4. In this case, please manually delete the configuration of FXO port 5 to 8 and create backup on UCM6108 again to be restored on UCM6104.
Can I restore and backup the UCM6100 series configurations?
Yes. The UCM6100 series supports local backup and network backup under web GUI->Maintenance->Backup. - Local backup. Select the files to be backed up locally. After backup, a list of previous backup files will be displayed in this page. The backup files can be downloaded or directly used for restore. Please note that backing up voice, voicemail, voice record and CDR files requires SD card or USB Flash drive to be plugged into the UCM6100 series first. - Network backup. Configure the SFTP server login information and backup time to and backup the UCM6100 series files remotely to a SFTP server. Additionally, users can go to web GUI->PBX->Maintenance->Cleaner to set up schedule and clean up the CDR as well as voice records in UCM6100 series after backup.
Can I set a specific option back to default by GDMS platform?
No. If the user wants to set a specific option to default value, the user needs to push the default configuration back to the device. This means the user needs to make the change for the option in GDMS platform and push it back to the device. The ‘RESET SETTINGS’ button in GDMS will reset all options in the same page to default configuration, not a single option.
Can I share my phonebook with other Handsets?
The Phonebook cannot be shared across all the Handset, each handset hold its own Phonebook.
Can I synchronize the SIP account from Grandstream UCM IPPBX to GDMS?
Yes, this feature has been implemented on the latest UCM firmware version. The user needs to configure the GDMS platform account on the UCM IPPBX. For more details, please check the UCM user guide on the UCM product page.