• Products
      • UCM6300 Ecosystem
          • Wave
          • UCM RemoteConnect
          • UCM6300 Series
      • Business Conferencing
          • Full HD Conferencing
          • Audio Conferencing
      • IP Video Telephony
          • IP Video Phones
          • Extension Modules
      • Networking Solutions
          • Wi-Fi Access Points
          • Wi-Fi Management
          • Gigabit Routers
      • Personal Collaboration Devices
          • Headsets
          • Webcams
      • IP PBXs
          • UCM Series IP PBXs
      • IP Voice Telephony
          • Carrier-Grade IP Phones
              • GRP Series Essential IP Phones
              • GRP Series Mid-Range IP Phones
          • GXP Series IP Phones
              • GXP Series High-End IP Phones
              • GXP Series Basic IP Phones
              • GXP Series Mid Range IP Phones
          • Softphone App
          • Extension Modules
          • DECT Cordless
          • WiFi Cordless
      • Facility Management
          • Full HD IP Cameras
          • Encoders/Decoders
          • Video Management
          • Intercoms & Paging
          • Facility Access Systems
          • Control Stations
      • Device Management
          • GDMS
      • Gateways & ATAs
          • VoIP Gateways
          • Analog Telephone Adaptors
    • null
  • Solutions
      • Business Solutions
          • Industry Vertical
          • Unified Communications
          • WiFi Networking
          • WiFi Voice & Video
          • Remote Work and Collaboration
          • Personal Collaboration
          • UCM6300 Ecosystem
      • Case studies
    • Grandstream Networks Solutions

  • Support
      • Resources
          • Find tools and documents for your products
      • Faq
          • Find answers to all your questions
      • Forum
          • Get help from the community
      • Helpdesk
          • Submit and manage your tickets
      • Product Archive
          • Our Product Archive
      • Firmware
          • Get the most up-to-date firmware for your devices
      • Tools
          • Get useful tools
    • Grandstream Networks Support

  • Events
      • Webinars
          • Learn more about our products and partnership programs
      • Trainings
          • Get to know how our products work
      • Trade Shows
          • Visit us at an upcoming trade show to see a full working demo of our products
  • Education
      • Grandstream Academy
          • Central portal for official Grandstream Certification Trainings
      • Learning Center
          • Find educational resources on our products and features
  • Company
      • About Grandstream
          • Contact us
      • Partners
          • Become A Partner
          • Platform Partners
          • Service Providers
          • Technology Partners
          • Unauthorized Grandstream Reseller List
      • Careers
      • Press Releases
      • Awards
      • Legal
          • Grandstream Warranty Policy
          • Minimum Advertise Price Policy
          • Online Marketplace Warranty Limitations Policy
          • Online Marketplace Seller Validation

    • Grandstream

  • Blog
close×

Search form

  • Home
  • Support
  • FAQ
  • Product Related Questions
  • GXV3140 IP Multimedia Phone
  • Personalize

Personalize

If the LCD is locked and I have forgotten the password, how can I unlock it?

By default, the LCD does not have a lock configured. If you have configured the LCD lock and forgotten the user name and password, you will have to perform a factory reset to clear the lock. Log into the web interface, select [Maintenance]→[Upgrade and Provisioning]→[Factory Reset] →[Reset]. After the factory reset, you can also reconfigure the LCD lock password by selecting [MENU]→[Personalize]→[My Profile]. It is recommended not to lock the LCD screen unless necessary.

If you cannot log into the web configuration interface because you do not know the phone’s IP address, then you will need to connect the phone and a PC to the same hub. You can then use a network sniffer tool such as Wireshark/Ethereal on your PC to capture traffic on the network. You can now obtain the phone’s IP address by searching for the corresponding MAC address (found on the back of the phone) in your sniffer (found on the back of the phone).

How do I change the displayed language?

The displayed language can be selected through the LCD menu, by selecting [MENU]→[Personalize]→[Language] and choose the language to display. Currently, the GXV3140 comes with 11 languages; you can also download other languages. The default display language is configured according to your location.

In the web interface, the display language can also be selected. Currently, only English and Chinese are supported.

How do I configure the desktop background?

You can personalize the desktop background by selecting [MENU]→[Personalize]→[Screen Saver] →[Desktop Background]. You can choose from Pattern 1, Pattern 2 or Pattern 3 or selecting a picture. If you select a picture file from an external device, if the device is removed, the desktop background cannot be displayed. In this case, please remember to copy the file to the phone memory first before configuring the desktop background.

How do I configure the GXV3140 to display holidays on the calendar?

The holiday displayed on the LCD is determined by your location. If you need to configure the phone to show holidays from other countries, please select [MENU]→[Office Tools]→[Calendar] →[Options] →[Settings]. You can select holidays to display for up to three countries. Currently, there are seven countries/locations available for selection.

How do I configure the screensaver?

The screensaver can be configured on the phone by selecting [MENU]→[Personalize]→[Screen Saver] and configuring the picture folder used for the screensaver slideshow. You can choose to use the default folder or you can select one from an external device. If an external picture folder is used, the screensaver cannot be displayed when the device is removed.

The Interval configured in this setting controls the time between each consecutive picture in the picture slideshow screensaver. The default Interval time is 10 seconds. The “Time out” configured in this setting determines the idle time needed to trigger the screensaver. The default “Time out” time is 5 minutes and can be modified from 0~1440. If the “Time out” time is set to 0, the screensaver is disabled.

How do I configure the settings for weather update?

The phone will display weather updates according to your location. You can also configure the phone to display weather updates from other locations. Select [MENU]→[Office Tools]→[Weather Update] and enter the city code in City(Zip Code). Every city has its corresponding international city code; the phone will provide the local weather update based on this code. The “Refresh interval” parameter allows you to set the time duration to refresh and the “Units” to the display unit preferred.

Note: For cities outside of the United States, please locate the corresponding international city code on Yahoo Weather (http://weather.yahoo.com/). Search for the city where you are located, and use the 8 digit city code (located in the web browser address bar as part of the web URL) to configure the phone.

How do I configure the softkeys (F1-F4) for my personal needs?

You can customize the functionality of the softkeys on the idle screen and call screen by selecting [MENU]→[Personalize]→[Softkey].

The 10 softkey functions defined for the idle screen includes: Menu, Switch Screen, More News, Headset, Enable DND, Call History, Phone Book, Volume Up, Volume Down and Camera Off.

The 11 softkey functions defined for the call screen includes: Mute, Camera Off, Hold, End, Transfer, Conference, Enable DND, Reject, Volume Up, Volume Down, Start Video, Headset and Snapshot.

How do I turn off the LCD?

The LCD can be turned off by selecting [MENU]→[Settings]→[Maintenance] →[Factory Functions] →[Turn Off LCD]. By turning off the LCD, the device will enter standby mode to save power.

Why does the LCD switch off automatically after a period of time?

When the phone is idle for a period of time, the GXV3140 turns off the LCD screen by default. If the screensaver is configured, the screensaver will activate before the LCD is powered off. Powering off the LCD enables standby mode on the phone and saves power.

You can also configure the idle time needed to the LCD to power off by select [MENU]→[Personalize]→[Screen Saver] →[LCD Auto Power Off Time]. The default value is 15 minutes, the user can select a value from 0~1440 and save. If the configured LCD auto power off time is 0, the LCD will not power off.

Need more help?


Resources
Firmwares, tools and documents

FAQ
Find answers to all your questions

Forums
Get help from the community

Helpdesk
Submit and manage your tickets
  • Common Questions
    • Informational
    • Firmware
    • Video/Voice/Speech Codecs
    • Custom Ringtone FAQ
    • Common Configuration Questions
    • Typical Service Provider Configurations
    • Direct IP Call
    • Headset Compatibility
  • Product Related Questions
    • GDMS Grandstream Device Management System
    • IPVideoTalk Service
      • GVC Related FAQ
      • IPVideoTalk Portal Related FAQ
      • Plan Related FAQ
      • Security Related FAQ
      • WebRTC Related FAQ
    • UCM6300 Series IP PBX
      • GDMS Related FAQ
      • PBX Related FAQ
      • Wave Web/Mobile App Related FAQ
    • WP810 WiFi Cordless
    • WP820 WiFi Cordless
    • GVC3210
    • GWN series
    • GAC2500
    • Wave Lite
    • GVC3200/GVC3202
    • GVR355X NVR
    • GVR3552 NVR
    • GVR3550 NVR
    • GXV3240/3275 IP Multimedia Phones
    • GXP2130/2140/2160 IP Phones
    • DP715/710 Series
      • DP720/750Series
    • HandyTone Series
    • BudgeTone Series
    • GXP Enterprise Phone Series
    • GXP2200 Enterprise Multimedia Phone for Android
    • GXV3140 IP Multimedia Phone
      • Basic Installation and Settings
      • Registering the Device
      • Basic Features
      • Personalize
      • External Devices
      • Making/Receiving Calls
      • Call Features
      • Voice and Video Mail
    • GXV3175 IP Multimedia Phone Touchscreen
    • GXV350x IP Video Encoder
    • GXW IP Analog Gateway Series
    • Surveillance Series
    • UCM6100 Series
    • GXP2000 Enterprise Phone
  • Troubleshooting
    • Troubleshooting Questions
  • Provisioning
    • Device Provisioning
  • Interoperability
    • Interoperability Questions
    • Open Source Configuration
  • GNU General Public License
    • GNU GPL Information & Download

Information

  • Products
  • Solutions
  • Support
  • Events
  • Partners
  • Privacy Policy

Contact

  • About Grandstream
  • Contact us

Newsletter Signup

Get the latest news in exclusivity

Subscribe to our newsletter

Follow Us

Follow us on social media

© 2020 Grandstream Networks, Inc.
Site Map

Corporate Headquarters
126 Brookline Ave, 3rd Floor Boston, MA 02215