Check if the account is active by selecting [MENU] →[Office Tools]→[IM]→[Options] →[Accounts]. You should also make sure that the user name and password are correct. Make sure that the network connection is functional and that you are connected to the Internet.
There are many factors that could cause the upgrade process to fail. Make sure that the firmware server path and upgrade method are correct. You should also make sure that the server is switched on. Log into the web interface, and under [Maintenance] → [Automatic Upgrade Rule], select [Always check upgrade at bootup]. Also, set [DHCP Option 66 override server] to “No”, because this option may cause the upgrade server path to be redirected to another location.
You need to configure the phone to output the audio to the headset channel. This is done by selecting [Options]→[Output→[Headset] in the Internet Radio application.
This is because GXV3140 is a SIP client, the messages sent follow the SIP protocol and these messages cannot be sent over the PSTN line.
The display may appear to be jammed up while browsing the web. This could be caused by incorrect formatting on the web page. Additionally, resizing the page may also cause this, because some webpages use formatting and languages that do not support resizing. Therefore, it is recommended to view the webpage in the original size.
The displayed time is dependent on the Network Time Protocol (NTP) server and the time zone. The NTP server field determines the time that will be displayed, by default it will display the time of the IPVideoTalk server. The time zone determines the time to be displayed and the phone can select the corresponding time zone based on your location. These can be configured in [MENU]→[Settings]→[time]. If both the NTP server and the time zone settings are correct but the time display is still incorrect, please reset the phone to the factory default settings.
