Our solutions for retail

 

Our award-winning solutions allow retail businesses to operate a productive, efficient and secure store.

Customer Service – Our products allow retail locations to build voice networks that incorporate IVRs, auto-attendants, call queues, customizable call routing, paging and multi-language prompts in order to enhance customer service

Efficient In-Store Communication– Quickly contact any employee in the store with our affordable and easy-to-use IP phones and be mobile throughout the store with our DECT Cordless IP phones.

Powerful Surveillance– Protect any store during business hour or after hours with our IP surveillance solutions – which can send out alerts when events occur

 

Phone system

Our UCM series of IP PBXs allows retails locations to build a phone system that can handle a large amount of callers while offering great customer service. Build a voice network that incorporate IVRs, auto-attendants, call queues, customizable call routing, paging and multi-language prompts in order to enhance customer service. 

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Grandstream's IP PBX's products

 

Grandstream's IP Voice Telephony products

In-Store communication

Our wide-range of IP phones allow retail locations to easily keep in touch with employees throughout the store. Our Enterprise IP phones are great for store management, our small business IP phones are ideal for placing throughout the store, and our DECT cordless IP phones allow employees to move around the store while always being reachable. 

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Security

Protect your store during business hour or after-hours with easy-to-install and easy-to-manage IP surveillance solutions. Grandstream security solutions can not only record and monitor video feeds but can also alert users when a security event occurs

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Grandstream's IP Video Telephony products

 

Grandstream Networks Softphone App

Mobility

Store management and/or employees can have all calls to them at the store forwarded to the Grandstream Wave softphone app running on any Android mobile device. Faxes and voicemails can also be forwarded to any email address.

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Facility Access

Combine our IP video phones and our IP video surveillance cameras to create a facility access solution to monitor and control comings and goings from any building or area of a building. Our IP cameras can be set to automatically make a video call to a video phone when someone approaches the camera, and our video phones can tell our IP cameras to open the door in a variety of ways.

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Grandstream Networks GXV3674