| Product FAQs | Firmware Downloads | |
| Generator, Configuration, and Surveillance Tools | Support Forums | Support By Product |
| Company Profile | News and Events | Contact Us |
|---|---|---|
| Corporate Fact Sheet | News | Contact Us |
| Awards | Events Calendar | Careers |
| Case Studies | Webinars and Presentations |
We believe a quality relationship requires encouragement and motivation as it progressively grows. It is our intent to increase the overall performance of our reseller in concert with our Certified Partner Program in a competitive market. We make available the enormous benefits and incentives for a unique partnership flexible enough to match your business plan.
Earn incremental rewards for growth with your achievements. It’s all about your development, profitability and the Grandstream brand.
|
Program Benefits |
Certified Reseller |
Certified Partner |
|---|---|---|
|
GXE Product Certification |
* | * |
|
Pre/Post -Sales Engineering Support |
* | * |
|
Aggressive Office Demonstration & Seeding System Discounts |
* | * |
|
Grandstream Website Reseller Log-In |
* | * |
|
WebEx Sales Presentation |
* | * |
|
Free Software Updates |
* | * |
|
Grandstream Market Branding |
* | * |
|
30 Day Price Guarantee on Quotes |
* | * |
|
Quarterly Training Seminars, either On-site or On-line |
* | |
|
Technical Assistance – On-line Access for RMAs |
* | |
|
Sales Incentives |
* | |
|
Market Development Funds |
* | |
|
Grandstream Event Participation |
* | |
|
Technical Assistance – Live |
* |
Training and Certification
To ensure the success of our relationship and to maintain high quality standards, Grandstream utilizes a complete training and testing certification process for all qualifying companies. This certification process allows Grandstream to provide support for the GXE product portfolio. We equip you with the product and technical skills you need to deliver the highest levels of customer satisfaction.
All certified resellers must achieve and maintain a minimum of one GXE product certification in their company. In return, technical support will be given to the certified person via ticketing system and telephone. All of our Certified Resellers receive a comprehensive benefits program, including eligibility for growth incentives, training, priority support, and access to End User Sales leads.