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GXP Series FAQs

 

» The GXP Series supports multiple languages. Which languages are available?

» For the Call Log, how many entries are allowed for each call log? Are all the models the same?

» Does the availability of some features depend on the associated PBX? Which ones?

» Is call recording supported? Does this require an add-on device and is it supported on all GXP models?

» For the address book, how many entries can be stored?

» Does the display show the call duration or a voice mail count?

» How do I use the paging or intercom feature on the GXP Series?

 


The GXP Series supports multiple languages. Which languages are available?

The GXP Series has a language pak that supports English, Spanish, German, French, Polish, Italian, others as requested. The language pack is available on the Firmware Section and is updated regularly.  top

 

For the Call Log, how many entries are allowed for dialed, missed, etc.?

The call log stores up to 50 entries in each call log (incoming|outgoing|missed). All GXP models are the same. top

 

Does the availability of some features depend on the associated PBX? Which ones?

The end-user can choose to support advanced call features locally (on the phone) or choose the PBX (or server) to support them. Please use the GUI Account Page settings to select or deselect this feature. Call features include call forward (all types), transfer (all types), hold, mute, DND and conference. top

 

Is call recording supported? Does this require an add-on device?

If the server or PBX supports call recording, we can support it. The GXP Series does not require additional add-on devices to support this feature. Call recording is supported by all models if the PBX or server supports it. top

 

For the address book, how many entries can be stored?

Up to 500 entries in the phonebook.  XML sync is dependent on the size of the XML file and is limited by current memory allocation.  The address book is supported on all GXP models. top

 

Does the display show the call duration or a voice mail count?

Call duration is displayed during an active call. Each line has an individual voicemail and number of voicemails is displayed for each line.  Call duration and number of voicemails is supported by all GXP models. top

 

How do I use the paging or intercom feature on the GXP Series?

On the Client side, the following two fields (Account Page) need to be set to Yes.

Allow Auto Answer by Call-Info

Turn Off speaker on Remote disconnect

Note:  The PBX Server has to support this feature to make it work. 

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Additional Information

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